We respect your privacy
Esite Creations respects your privacy and is committed to maintaining the privacy and confidentiality of data we collect. This Privacy Statement describes the ways we collect information and what is collected.
By visiting esitecreations.ca or by providing your personal information to Esite Creations via any other means, you are accepting and consenting to the practices described in this Privacy Statement.
1. WHAT IS COLLECTED
The information we collect may include your personal information, such as your name, contact information, IP addresses, Live Chat Messages, phone conversation logs, product and service selections and orders or other items that identify you individually.
Generally, we may collect information about you in the following manners:
- you may provide your personal information to us via chat, email or other written correspondence, telephone calls, web based forms, or other means
When you visit esitecreations.ca, our server logs your IP address, the time and duration of your visit, and the time and duration of the pages on our website you view. If we are able to do so, we might track the website you came from. We may also capture information about your computer system, such as your browser type and operating system.
We will likely place a cookie on your hard drive during the web visit to help us identify the number of unique visitors to our Website. For your information, cookies are safe and cannot be used to deliver a virus. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser.
WHAT THE INFORMATION IS USED FOR
We may use your information to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders and provide access to secure areas of the Website. We also use this information to prevent or detect fraud or abuses of our Website.
We use visitor information to send information about our company to visitors and to get in touch with them when necessary.
Financial Information and payment card details
We may ask visitors to enter credit card or account information in order to process orders for services placed with Esite Creations. Financial information provided via our website or via the our control panel/portal is transferred over a secure connection. We collect this information on a transaction-by-transaction basis and will not authorize the release of the information with anyone not directly involved in processing the transaction.
DISCLOSURE OF PERSONAL INFORMATION
Personal information we gather is for internal use only and will not authorize the release of this information to anyone outside Esite Creations.
Should you breach our terms and conditions or website terms, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. In particular, we may release the information we collect to third parties when we believe it is appropriate to comply with the law, to enforce our legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.
We may release the information we collect to third parties, where the information is provided to enable such third party to provide services to us, provided that the third party has agreed to use at least the same level of privacy protections described in this Privacy Statement, and is permitted to use the information only for the purpose of providing services to us.
SECURITY OF YOUR INFORMATION
Esite Creations is committed to industry best practices approaches concerning security measures to prevent the loss, misuse and alteration of the information in our possession. We use various security measures to protect the information we collect, as appropriate to the type of information, including encryption, firewalls, and access controls.
RIGHT TO ACCESS YOUR PERSONAL INFORMATION
If you believe that any personal information we have about you is incorrect, or is, has been, or might be used inappropriately, please contact us, and we will take steps to correct or delete the information, or restrict its use, as appropriate.
INQUIRIES OR COMPLAINTS
If you have a question or complaint about this Privacy Statement or our information collection practices, please contact us. We will investigate the matter and are committed to resolve any privacy concerns that you may have.